<p><i>“Central Coast Grammar School (CCGS) is committed to the safety, protection, and wellbeing of all our students and children involved in activities at CCGS. The School requires all prospective school staff to contribute to creating a culture of child safety and wellbeing and be committed to protecting students from abuse or harm in the school environment”. All CCGS staff participate in annual training in child protection. &nbsp;All statutory checks and references are required prior to confirmation of employment.&nbsp;</i></p> <p>The IT Operations Manager is responsible for ensuring the reliability, effectiveness and human-centred delivery of ICT services across CCGS. This is an operational leader role and will be second-in-charge within the department.&nbsp;</p> <p>A core focus is to coach, guide and uplift the Helpdesk team, embedding ITIL-aligned service practices and Humanising IT principles, with the aim of developing future leadership capacity.</p> <p>To be successful you will need to possess and demonstrate:</p> <ul> <li>Tertiary qualification: Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent senior-level industry experience</li> <li>7+ years experience in ICT, with a proven track record of maintaining enterprise-grade infrastructure stability</li> <li>ITIL 4 Foundation Certification</li> <li>Current Technical Certifications: in one or more core infrastructure domains, such as Microsoft 365/Azure, Networking (CCNA or equivalent), or Virtualisation</li> <li>Experience providing technical guidance, mentoring, or informal leadership to other ICT staff</li> <li>Ability to prioritise and work as part of a team</li> <li> <p>A commitment to the strategic direction of the School is required</p> <p>More information is available via a copy of the position description on the school website at&nbsp;<a href="http://www.ccgs.nsw.edu.au" rel="nofollow">www.ccgs.nsw.edu.au</a>.</p> <p>Interested applicants should familiarise themselves with the School’s Strategic Plan, available on our website at&nbsp;<a href="http://www.ccgs.nsw.edu.au" rel="nofollow">www.ccgs.nsw.edu.au</a>. It is expected that every member of staff will commit to the Strategic Plan and participate in the professional learning expectations of the School.</p> <p>To apply you are required to provide the following information/documentation:</p></li> <li>cover letter and CV, inclusive of the total number of fulltime equivalent years you have in IT</li> <li>copy of your academic transcripts and other degrees or certificates, with conferred date(s)</li> <li>Working with Children Check number,<i> or be willing to obtain</i></li> <li>100 points of ID</li> <li>telephone numbers and details for referees</li> </ul> <p>&nbsp;<strong>Please email your application to the Human Resources Manager by 2.00pm, Wednesday 11 February 2026 to:&nbsp;</strong><a href="mailto:<a href='mailto:ccgscareers@ccgs.nsw.edu.au?subject=IT%20Operations%20Manager%20position%20%28via%20Teachers%20On%20Net%29'>ccgscareers@ccgs.nsw.edu.au</a>?subject=IT%20Operations%20Manager%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"><strong></strong></a><strong><a href="mailto:ccgscareers@ccgs.nsw.edu.au?subject=IT%20Operations%20Manager%20position%20%28via%20Teachers%20On%20Net%29">ccgscareers@ccgs.nsw.edu.au</a></strong><strong>.</strong></p> <p>Applications will close on 11 February 2026. however, we will be reviewing applications as submitted, so early application is strongly encouraged.</p> <p><i>Please note that any attachments associated with your application are to be either Word documents, jpg images or pdf.&nbsp;</i></p>