<p><strong>Location:</strong> John Therry Catholic College, Rosemeadow</p> <p>John Therry Catholic College invites applications from suitably qualified and experienced personnel for this permanent full time position of<br> School Technology Support Officer, with Catholic Education Diocese of Wollongong (CEDoW), based at John Therry Catholic College, Rosemeadow.&nbsp;</p> <p><strong>WHY WORK FOR CATHOLIC EDUCATION IN THE DIOCESE OF WOLLONGONG&nbsp;(CEDoW)</strong><br> The successful applicant will be provided with:</p> <ul> <li>An environment that encourages innovation and collaboration through education.</li> <li>A platform to contribute to the life, mission and work of the Catholic faith community.</li> </ul> <p><strong>ABOUT THE ROLE</strong></p> <ul> <li>The role of the School Technology Support Officer provides services including IT operations within the school. Broadly the role involves administration, support function representation, maintenance and improvements in the Computer and IT services within the school.</li> </ul> <p><br><strong>ABOUT YOU&nbsp;</strong></p> <ul> <li>&nbsp;Supportive of the mission and purpose of Catholic Education.</li> <li>&nbsp;Ability to provide technical support, problem solve and troubleshoot hardware and software infrastructure to ensure continuity&nbsp; &nbsp;service for staff and students.</li> <li>&nbsp;Proven ability to provide IT Helpdesk support over the telephone, in person<br> &nbsp;and via remote access tools.</li> <li>&nbsp;Ability to represent the school in an honest, ethical and professional way.</li> <li>&nbsp;Knowledge and experience of Microsoft products, Google Workspace for &nbsp;&nbsp;Education, Mac OS, iOS, and Mobile Device Management&nbsp; (MDM).</li> <li>&nbsp;Ability to prioritise work in a high volume environment.&nbsp;</li> <li>&nbsp;Excellent customer service orientation.</li> <li>&nbsp;Well-developed written and verbal communication skills.</li> <li>&nbsp;Strong organisational skills with a keen eye for detail and accuracy.</li> <li>&nbsp;Self-motivated and proactive with the ability to work independently and<br> &nbsp;collaboratively within a team environment.</li> <li>&nbsp;Ability to maintain confidentiality and display discretion.</li> </ul> <p><strong>QUALIFICATIONS AND EXPERIENCE&nbsp;</strong></p> <ul> <li>Post - Secondary qualification in a relevant field.&nbsp;</li> <li>Demonstrated experience in an IT support field/role.&nbsp;&nbsp;</li> <li>Demonstrated experience working Compass and school-related systems is desirable.</li> </ul> <p><strong>WORKING WITH CHILDREN CLEARANCE</strong><br> This role is classified as child related work and therefore we require a working with children clearance to be completed prior to your commencement with us.<br><br> &nbsp;</p> <p><strong>POSITION APPLICATION</strong><br> Applicants are to complete an online application which asks to briefly address the essential criteria (the dot points in the ‘About You’ section of this position advertisement). Please keep your response to the equivalent of 2 A4 pages in length.</p> <p>To confidentially discuss your application or general interest in this position please contact Hamish Jefferys on 02 4645 8120.</p> <p>To submit your application please select the 'Apply Now' button at the bottom of this advertisement. Please include a CV with your application.&nbsp;<br><br><strong>Closing date: 31 May 2026 at 11.55pm</strong></p>