Technical Analyst
Catholic Schools Broken Bay (see more jobs from this school)
Pennant Hills , NSW
IT / Tech Support
Contract Type: Permanent/Ongoing Position Full Time
Applications Close: 8 February 2026
<p>Catholic Schools Broken Bay (CSBB) is currently seeking a <strong>Technical Analyst</strong> to join our innovative <strong>Digital Enablement team</strong>, playing a key role in creating and analysing systems, data flows, and operational processes that support learning and innovation across <strong>45 Catholic primary and secondary schools, our head office, and broader technology ecosystem.</strong> </p>
<p>Based primarily on-site at the Caroline Chisholm Centre, Pennant Hills, this role focuses on designing and implementing smart, sustainable solutions that improve reliability, enhance data quality, and reduce manual effort through automation. Working within a high-trust, ITIL-aligned environment, the Technical Analyst collaborates closely with internal teams and external partners to develop well-governed, scalable processes that strengthen CSBB’s technology foundations and enable long-term strategic outcomes for our schools and communities. </p>
<p><strong>Why join us at Catholic Schools Broken Bay?</strong><br><br>
We value our staff and educators so they can best support every student entrusted to our care to learn and flourish. This is why we have taken the initiative to get ahead of the market and offer the following unique benefits to our staff:</p>
<ul>
<li><strong>Higher Pay: </strong>Our four-year CSBB Enterprise Agreement provides salaries which are currently around 2% <strong>above </strong>the NSW Department of Education. Our EA is also underpinned by a guarantee our rates will be at least 1.5% above the NSW Department of Education into the future </li>
<li><strong>Staff voice: </strong>Our Enterprise Agreement reflects our deep commitment to having systems in place which give our frontline staff a genuine voice in their work</li>
<li><strong>Staff School Fee Discounts: </strong>Eligible staff receive a 25% discount on their children’s school fees at our schools, pro-rated to their FTE</li>
<li><strong>Wellbeing Support: </strong>we provide a robust wellbeing program to ensure our staff thrive and grow. This includes membership to Fitness Passport for eligible employees.</li>
</ul>
<p>This is a <strong>permanent, full-time </strong>role based at our head office in Pennant Hills, with the opportunity to work from home 1 day a week & will need to occasionally attend to schools as required.</p>
<p><strong>Salary: </strong>Circa: $132K + super</p>
<p><strong>Role Responsibilities:</strong> </p>
<ul>
<li> Analyse IT systems and workflows to identify issues, inefficiencies, and opportunities for automation. </li>
<li> Develop and maintain automation workflows using tools such as Power Automate, Logic Apps, or similar platforms. </li>
<li> Write scripts (e.g., PowerShell, Python) to streamline repetitive tasks, improve system reliability, and support school IT operations. </li>
<li> Automate user provisioning, reporting, and data synchronisation across systems where appropriate. </li>
<li>Creates and maintains a suite of process and procedural documentation for both business and technical users, including the development of online training materials (where appropriate). </li>
<li> Troubleshoot technical problems across hardware, software, cloud services, and school applications. </li>
<li> Assist with incident and request management in line with ITIL practices. </li>
<li> Support IT projects including upgrades, migrations, and new system rollouts. </li>
<li> Conduct testing and validation of new features, integrations, and releases. </li>
<li> Collaborate with vendors to resolve issues and implement improvements. </li>
<li> Ensure data integrity and accuracy across systems and reports, adhering to relevant privacy legislation. </li>
<li> Work collaboratively with school leaders and head office staff to understand needs and provide solutions. </li>
<li> As a CSBB employee, contributes to the shared responsibility of safeguarding students, ensuring professional boundaries, and upholding duty of care legislative requirements. </li>
<li> Perform any other tasks as required by the DE Technology Lead. </li>
</ul>
<p> </p>
<p><strong>Specific Criteria:</strong> </p>
<ul>
<li>Minimum 3 years technical analysis/automation experience </li>
<li>Hands-on scripting experience with PowerShell, Python, or other to support system maintenance, reporting, and user lifecycle management. </li>
<li>Experience developing automation workflows using Power Automate, Logic Apps, or similar tools to streamline administrative and operational processes. </li>
<li>Experience supporting Microsoft 365 environments including Teams, SharePoint and Entra ID. </li>
<li>Experience working in an ITIL aligned service desk with incident problem and change management processes. </li>
<li>Experience with date integration or synchronisation tasks between systems. </li>
<li>Experience participating in IT projects such as system upgrades, migrations, or new technology rollouts. </li>
<li>Experienced working in an Agile project environment </li>
<li>Demonstrated ability to balance both business and technical requirements. </li>
<li>Has the ability to analyse data and translate into process documentation and recommendations for change and improvement. </li>
<li>Proven experience managing competing priorities both individually and as part of a team to deliver high quality </li>
<li>Tertiary qualifications in IT, Information Systems, Computer Science, or related field, or an equivalent level of knowledge gained in related discipline through any combination of education, training and/or experience. </li>
<li>Industry certifications (desirable): Microsoft, ITIL, automation or scripting related credentials. </li>
<li>Valid Working with Children Check. </li>
</ul>
<p> </p>
<p><strong>About Us </strong><br>
<br>
We are Catholic Schools Broken Bay, a vibrant and enriching learning environment that spans the Central Coast, Sydney's Northern Beaches and the North Shore. Students are engaged, empowered and inspired to become their best selves. Our 43 schools all promote faith, learning and wellbeing in the pursuit of our system wide Strategy, <i>Shaping Tomorrow: Together in Faith</i>. We invite parents, caregivers, and students to discover a Catholic education delivered with care and compassion, available through our Kindergarten to Year 12 pathways.</p>
<p> </p>
<p><strong>How do I apply?</strong><br><br>
Applications should include:</p>
<ul>
<li>A Cover Letter of no more than two pages addressing why you are interested in the role and addressing each of the specific criteria listed above; and</li>
<li>A current Resume</li>
<li>A valid Working with Children Check for paid employment purpose</li>
</ul>
<p> </p>
<p><strong>Closing Date: COB, 8th February 2026</strong> </p>
<p><i><strong>Please note, we may interview candidates prior to the closing date, so we encourage you to apply as soon as reasonably possible.</strong></i></p>
<p> <br><strong>Agencies, please note that unsolicited resumes will not be accepted for this position.</strong></p>
<p><i>At Catholic Schools Broken Bay, child safety is paramount. Our commitment is for our school communities to be spaces where every student feels safe, supported, and empowered to grow and flourish. We actively seek individuals who recognise and are willing to commit to safeguarding as a shared responsibility.</i></p>
Catholic Schools Broken Bay (see more jobs from this school)
Pennant Hills , NSW
Affiliation: Catholic
Teaching Level: Not applicable
Catholic Schools Broken Bay supports the work of school principals and staff, parents and Parish priests in providing quality education to students from Kindergarten to Year 12 living in the northern suburbs of Sydney and the Central Coast of New South Wales.