<p>St Patrick’s College is a Catholic day and boarding school for boys in Years 7 to 12 in the Edmund Rice tradition, founded in 1893 and conducted by Edmund Rice Education Australia (<strong>EREA</strong>).</p> <p>Central to the mission of the College is an unequivocal commitment to fostering the dignity, self-esteem and integrity of all students and providing them with a safe, supportive and enriching environment to develop spiritually, physically, intellectually, emotionally and socially. The College is committed to achieving excellence in all its forms.</p> <p>The ICT Hub provides assistance to all staff and students at the College with IT support and a wide range of technical issues ensuring optimal operational efficiency.</p> <p>The Service Desk Support Officer is the initial contact point in the ICT Hub, assessing and responding to all computer related problems over the phone and in person. When possible, the Support Officer will provide immediate assistance to resolve the problem, ensuring students and teachers can return to their activities without significant disruption.</p> <p><strong>Applications&nbsp;via our website close Sunday, 16 June 2024.</strong></p> <p><strong>Application Process:</strong></p> <p><strong>Step 1 - Application to be submitted</strong></p> <p>Applications must include:</p> <ul> <li>Cover letter which sets out your interest in applying for the role, a broad outline of experience,&nbsp;and responses to the Key Selection Criteria of the role.</li> <li>Resume which sets out relevant work and study experience</li> </ul> <p><strong>Step 2: Panel Interview</strong></p> <ul> <li>St Patrick's College will select applicants who will progress to panel interview stage</li> <li>Panel interview will be held at St Patrick's College</li> </ul> <p><strong>Step 3: Reference Checking</strong></p> <ul> <li>Following panel interview, preferred candidates will be referenced checked</li> </ul> <p><strong>Step 4: Appointment</strong></p> <ul> <li>Interviewed applicants to be notified of outcome by phone and email</li> </ul> <p><i>St Patrick's College reserves the right to appoint to positions at any stage of the recruitment process, including prior to the closing date for applications.</i></p> <p>To discuss this role further, please contact Human Resources on 03 5331 1688 or&nbsp;<a href="mailto:<a href='mailto:jobs@stpats.vic.edu.au?subject=Service%20Desk%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29'>jobs@stpats.vic.edu.au</a>?subject=Service%20Desk%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"><strong></strong></a><strong><a href="mailto:jobs@stpats.vic.edu.au?subject=Service%20Desk%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29">jobs@stpats.vic.edu.au</a></strong>.</p> <p>St Patrick’s College is an Equal Opportunity Employer and encourages applications from Aboriginal and Torres Strait Islander peoples.</p> <p>The College holds the care, safety and wellbeing of children and young people as a central and fundamental responsibility.</p> <p>&nbsp;</p>