Client Services Support Officer - Limited Tenure

Catholic Education Tasmania (see more jobs from this school)

New Town , TAS 


IT / Tech Support

Contract Type: Contract Position Full Time

Applications Close: 12 May 2024


Client Services Support Officer Limited Tenure (Leave replacement) Monday 27 May 2024 – Friday 24 January 2025

<h2 align="center"><a name="_Hlk159582653"></a><strong>Client Services Support Officer</strong><strong><br>&nbsp;Limited Tenure (Leave replacement)<br>Full Time 1.0 FTE<br></strong><strong>Monday 27 May 2024 – Friday 24 January 2025</strong></h2> <p>Catholic Education Tasmania are seeking applications from passionate and experienced candidates that can support the provision and delivery of employee relation services to our teams.</p> <p>As Client Services Support Officer, you will:</p> <ul type="disc"> <li>Resolving ICT service requests and incidents on first contact.</li> <li>Prioritising and escalating ICT service requests as required within agreed timeframes.</li> <li>Contributing to the development, implementation, maintenance and review of systems, policies, procedures and practices necessary for the efficient and effective administrative operations of the team.</li> <li>Developing and maintaining positive relationships with key stakeholders.</li> </ul> <p>Some of the skills and experiences we are looking for are:</p> <ul type="disc"> <li>Certificate III in ICT or equivalent relevant experience.</li> <li>Work experience providing a variety of ICT services and support to diverse users.</li> <li>Able to resolve routine problems and diagnostic skills to resolve complex problems related to data, equipment or systems.</li> </ul> <p>You will join an organisation that is driven by:</p> <ul type="disc"> <li>Its vision of Student Focused, Christ Centred, Learning for Life.</li> <li>A professional service-oriented network of offices, teams and employees,</li> <li>Our desire to provide a comprehensive, quality Catholic school curriculum of the highest standard.</li> </ul> <p>For further information in relation to the position, including an application package, head across to our Careers page at <a href="https://careers.catholic.tas.edu.au/en/listing/">https://careers.catholic.tas.edu.au/en/listing/</a>&nbsp;&nbsp;</p> <p><strong>Applications Close:&nbsp; Monday, 13 May 2024 at 8.30am</strong></p> <p><em>Catholic Education Tasmania are committed to supporting the rights of children and young people and providing a safe and supportive environment for them.&nbsp; The successful candidate will require satisfactory child safety checks and registrations. </em></p> <p><em>We demonstrate our commitment to Reconciliation by encouraging Aboriginal and Torres Strait Islander peoples to apply</em><em>&nbsp;</em></p> <p>*Please complete the details in the online submission form and ensure that you submit <strong>both</strong> a Cover Letter of Introduction and a Current Resume. Applications without both documents will NOT be considered.&nbsp;<em>.</em></p><br><br><p><img src="https://az29734.vo.msecnd.net/static/people/icons/icon_file_small.gif" alt="Download File">&nbsp;<a href="https://careers.catholic.tas.edu.au/cw/en/PositionDescriptionDocument/492922/client-services-support-officer-limited-tenure">Applicant Information Pack</a></p>
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