<h2 align="center"><strong>ICT Client Services – Support Officer</strong></h2> <h4 align="center"><strong>Casual (commencing January 2024)</strong></h4> <ul> <li>Are you a passionate ICT Professional?</li> <li>Are you committed to delivering quality ICT services?</li> </ul> <p>If you answered ‘Yes’ to these questions, then Catholic Education Tasmania (CET) would love to hear from you!</p> <p>CET are seeking applications from passionate and experienced candidates that can provide the effective delivery of quality ICT services in maintaining and improving the IT Service Management (ITSM) systems and processes to provide exceptional services.</p> <p>The Client Services – Support Officer will be responsible for.</p> <ul> <li>Resolving ICT service requests and incidents on first contact.</li> <li>Prioritising and escalating ICT service requests as required within agreed timeframes.</li> <li>Contributing to the development, implementation, maintenance and review of systems, policies, procedures and practices necessary for the efficient and effective administrative operations of the team.</li> <li>Developing and maintaining positive relationships with key stakeholders.</li> </ul> <p>The successful applicant will join an organisation that is driven by:</p> <ul> <li>Its Vision of Christ Centred, Student Focused and Learning for Life.</li> <li>A professional service-oriented network of offices, teams and employees.</li> <li>Our desire to provide a comprehensive, quality Catholic school curriculum of the highest standard.</li> </ul> <p>Salary will be commensurate with qualifications and experience and in accordance with the Tasmanian Catholic Education Single Enterprise Agreement 2018.</p> <p>Catholic Education Tasmania supports the rights of children and young people and is committed to providing a safe and supportive environment directed at ensuring their safety and wellbeing. The successful candidate will require satisfactory registrations relevant to child safety.</p> <p><em>We demonstrate our commitment to Reconciliation by encouraging Aboriginal and Torres Strait Islander peoples to apply.&nbsp;</em></p> <p>For a copy of the application package, please go to&nbsp;<a href="https://catholic.tas.edu.au/careers">https://catholic.tas.edu.au/careers</a></p> <p>Applications close: <strong>Thursday 14 December 2023 at 9.00am</strong></p> <p>&nbsp;</p> <br> <br> <p><img src="https://az29734.vo.msecnd.net/static/people/icons/icon_file_small.gif" alt="Download File">&nbsp;<a href="https://careers.catholic.tas.edu.au/cw/en/PositionDescriptionDocument/492831/ict-client-services-support-officer">Applicant Information Pack</a></p>